Customer Service

Does your Analytical R&D Team need help?

On top of regular research and development duties, analytical R&D departments are often asked to solve tough problems. Chemir's customer service team provide added capacity and increased capabilities to support your company's in-house analytical laboratory.

Services include:

• Deformulation
• Contaminant identification
• Competitive product characterization
• Failure analysis
• Off-color, off-odor, off taste investigations
• Investigating imported products
• Patent infringement isses
• Litigation support

At Chemir, we are proud of our warm and personal service. When calling for a quote, you will speak directly to a scientist who will then ask the right questions, listen to your needs and then develop an investigation to solve your problem. We take pride in our communication with our customers. After a project begins, you will receive regular updates regarding results and interpretations. Our service includes a final report containing original data and explanations.