Emergency Services

When unforeseen quality issues occur, Chemir can help.  Our analytical investigations provide quick and reliable answers needed to manage a crisis. 

Our scientists are available 24/7 to solve complex, non-routine problems using a customized approach.  Chemir has a solid reputation for delivering results during emergency situations.

If problems occur outside of business hours, please call Chemir’s toll free number, 800-659-7659 to reach our emergency staff.  You will be connected to a Director of Technical Services, who will design a plan of action, coordinate an investigative team and begin analytical testing.

We also welcome rush projects. Our investigations have played key roles in crisis management, saving companies time and money in critical situations.

Toxicity Risk Assessment

When crisis situations involve alleged harmful or toxic chemical contaminants, we partner with established scientists in the field of toxicology to perform hazard analysis.  This understanding of chemical toxicity, along with our analytical investigations, result in a full toxicity risk assessment report.

Examples of crisis management situations:

  • Food or beverage contamination
  • Product recalls due to safety issues or failures
  • Residue or trace level unknown materials
  • Off-odors, off-colors, off-taste

Related Services:
Deformulation
Contaminant Identification
Failure Analysis
Litigation Support

Case Study:

A food manufacturer noticed that their product had a strange odor after processing. It smelled like a cleaning product, and they were concerned that the batch was contaminated with a potentially toxic substance. Answers were needed quickly to prevent plant shutdown and production delays. They requested that Chemir analyze “good” vs. “bad” product samples for contaminants and perform a toxicity risk assessment. With millions of dollars of perishing inventory at stake, the results were needed over the weekend to prevent production downtime.  Read what happened...